Free Home Try-On

We are very excited to announce our collaboration with Try with Mirra.

It is very important to us that you can confidently find the perfect fit and style when shopping with us online.

Now, you can try our products before you buy, completely risk-free!

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How Does it Work?

Use the "Free Home Try-On" button when adding items to your cart.

Enter your card details during checkout as normal, but don't worry, you won't be charged yet. We'll use this card when you decide to complete your order.

Once your order arrives, you will have 4 days to try on the items.

We'll send you a link via email and SMS to access your Customer Portal and complete the order.

Simply select your order and follow the steps to finalise your purchase.

You'll only be charged for the items you decide to keep.

Returns

If you need to return anything, we'll send you a prepaid return label. We will provide this by email when we receive your return request.

Returns must be posted within 3 days of completing the order.

Please note, if you return all items from the order, a $10 Try Service fee will be applied.

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FAQs

Can I use a discount code?

Yes, you can use a discount code, but it must be applied at the time of the initial order. Enter your discount code at checkout before completing your order details. The discount will be reflected in the final amount you pay for any items you decide to keep.

How does the authorization process work?

When you use the Try Before You Buy service, you will be asked to provide payment details at checkout. We will then authorize your credit card for the order amount amount to ensure the payment method is valid. This is not a charge, and no funds will be taken from your account at this stage. The authorization simply holds the potential total cost of the order until you decide which items you want to keep.

When will I be charged for my order?

You will only be charged for the items you choose to keep after finalising your order through the Customer Portal.

What is the restocking fee?

The Try Service fee is a $10 charge that applies only if you decide to return all items from your order. This fee covers the cost of the service, including shipping, handling, and processing of returns. It is only charged if no items from the order are kept. This fee ensures that we can continue to offer our customers the flexibility to try products at home before committing to a purchase.

Where is this service available?

Please note this service is currently only available in Australia and for our New Arrivals (no sale).

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